Join us for our very first I/O Psychology Event!
Models and Measures of Emotional Intelligence in an Organisational Setting
Every year the World Economic Forum puts out a list of the top 10 job skills required for future years. This year, emotional Intelligence was placed at number 6 on their list. Indeed, emotional intelligence is a variable employers are looking to identify in new hires and manage and develop in their existing talent. Come along to this event and explore the various models and measures of EI that are available to I/O psychologists and discuss the various applications they are best suited to.
Dr Ben Palmer
Dr Ben Palmer has a background in psychology having a finished a PhD at Swinburne University in Melbourne Australia where he developed the first Australian model and measure of emotional intelligence. He has an extensive publication list in the area, has been invited to contribute chapters to books and guest edit special issues of journals on the topic. His research has also attracted considerable attention locally witnessed by awards such as the Richard Pratt Scholarship, an Australian Postgraduate Award, and a PhD Thesis-Excellence award.
Together with Swinburne University’s commercialization arm Ben founded Genos International in 2002 to bring his model and measure of emotional intelligence to the market. The first major customer of Genos was ANZ Bank where Ben and the Genos team worked together with McKinsey & Company on transforming the culture of the organisation to be more customer centric. The Genos model and measure of emotional intelligence was used as one of the mediums for this transformation that resulted in the Bank doubling its share price in 18 months and winning Bank of the Year 8 times in a row.
Genos, and the model and measure of emotional intelligence that forms its core business, is now a national and Australian export success story. Genos has operations in Australia and Europe and distribution partners servicing clients in the USA, India, China, South Africa, South East Asia and New Zealand. In his experience at Genos Ben has raised venture capital, negotiated joint ventures and demonstrated success in driving revenue and profit growth via entry into international markets and business model improvement. Companies from Walmart in the United States, to Accor Hotels based in Paris, to Qantas in Australia, have used the Genos model and measure of emotional intelligence to improve leadership, resilience, customer service, sales and teamwork.
Date: 25 June 2018, Monday
Time: 7pm – 8.30 pm
Management Development Institute of Singapore (MDIS)
I/O Psychology SIG members – Free
SPS Members – $5
Non-SPS members – $15
Registration is on a first come first serve basis. Please sign up by 22 June 2018!
We regret to inform that registration is non-refundable.
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Venue: Management Development Institute of Singapore
Venue Website: https://www.mdis.edu.sg/Address: